Frequently Asked Questions
What are your shelf brackets made of?
Our shelf brackets are made from high-quality, heavy-duty metal to ensure strength, durability, and long-lasting support for your shelves.
How much weight can the brackets hold?
Weight capacity depends on the model and installation method. When installed properly into wall studs or with suitable wall anchors, our brackets are designed to support everyday storage needs safely.
Are mounting screws and hardware included?
Yes, most of our brackets come with basic mounting hardware. Please check the product description to see what is included with your specific item.
Is installation difficult?
Not at all. Our brackets are designed for easy installation. With basic tools and simple wall mounting, most customers can install them in a short time. We also provide basic guidance on the product pages.
How long does shipping take?
Orders are processed quickly, and delivery usually takes 3–5 business days. You will receive a tracking number once your order has been shipped.
Can I change or cancel my order after placing it?
If you contact us within a short time after placing your order, we will do our best to accommodate changes or cancellations before the order is dispatched.
What if my product arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact our support team with photos of the issue. We will arrange a replacement or suitable solution as quickly as possible.
Do you offer customer support if I have questions?
Yes. Our support team is always available to help with product questions, installation guidance, or order-related queries.